Refunds and Returns Policy for Salt River Canyon

Last Updated: February 20, 2025

We aim to ensure your satisfaction with our scheduling, invoicing, and purchase services. Here’s our policy:

1. Scheduling Services

• Cancellations: You may cancel appointments up to 48-hours in advance for a full refund. Late cancellations or no-shows are non-refundable.
• Rescheduling: Free rescheduling is allowed 48-hours before the appointment.

2. Digital Products/Invoices

• Payments for invoiced services are final once processed, except in cases of overbilling or errors (refunded within 7 days).

3. Physical Goods (Including Resold Items)

• Returns: You may return goods within 7 days of delivery if unused and in original condition. Contact us at [your email] to initiate.
• Refunds: Processed within 14 days of receiving the returned item, minus shipping costs (unless defective).
• Exceptions: Custom or perishable items are non-returnable.

4. Payment Disputes

• Issues with PayPal or Stripe transactions must be reported within 7 for review.

5. Process

• Email [email protected] with your order number and reason for refund/return. We will respond within 24 hours.