Privacy Policy for Salt River Canyon

Last Updated: February 20, 2025

At Salt River Canyon, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our scheduling and invoicing portal.

1. Information We Collect

  • Personal Data: When you schedule appointments or make payments, we collect your name, email address, phone number, billing address, and payment details.
  • Analytics Data: We use Matomo and Google Analytics to collect anonymized data about your interactions with our site, such as pages visited, time spent, and IP addresses (anonymized where required by law).
  • Transactional Data: Through WooCommerce, PayPal, and Stripe, we process purchase details, including order amounts and payment confirmations.
  • Cookies: We use cookies to enhance your experience, track analytics, and manage scheduling features. You can manage cookie preferences via our consent banner.

2. How We Use Your Information

  • To schedule appointments and send confirmations/reminders.
  • To process payments and issue invoices via WooCommerce, PayPal, and Stripe.
  • To analyze site usage and improve our services using Matomo and Google Analytics.
  • To comply with legal obligations or respond to customer inquiries.

3. Data Sharing

  • Third Parties: We share payment data with PayPal and Stripe to process transactions. Analytics data is processed by Matomo (self-hosted or cloud, depending on your setup) and Google Analytics.
  • Reselling: If applicable, we may share order details with suppliers or manufacturers for goods we resell.
  • Legal Compliance: We may disclose data if required by law or to protect our rights.

4. Data Security

  • We use encryption, secure servers, and regular updates to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • You may request access, correction, or deletion of your data by contacting us.

6. Data Retention

  • We retain personal data for as long as necessary to provide services or meet legal requirements, typically 36 months after your last interaction.

7. Contact Us